Returns & Exchanges

At Belonyo, we want you to love your purchase; if you are not completely satisfied, you can return your unworn items within 30 days of delivery for a full refund or exchange. Please ensure all original tags are attached and the garments are in their original condition to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all fashion tags and hygiene seals remain intact.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.